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Remote & On-Site Technical Support

Rapid remote troubleshooting + guaranteed on-site response times. Quick fixes keep employees working and avoid costly idle time.

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Network Management & Monitoring

Managing networks, servers, switches, WiFi, backups, patching—proactive maintenance. Keep operations smooth, secure and predictable.

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Cybersecurity / Backup & Disaster Recovery

Prevent Ransomware & phishing threats, Data loss from failed backups or misconfigured systems,Compliance & liability concerns.

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Ottawa Tech Solutions Intro

Ottawa Tech Solutions Specialize In Expert Remote and On-Site Technical Support

Rapid remote troubleshooting + guaranteed on-site response times. Quick fixes keep employees working and avoid costly idle time. Through our unique service level agreement with each client we provide local priority service, response times within 2hrs!

Ready To Transform Your Business?

Device Support

Troubleshooting Windows/macOS issues, app installs, printer/scanner connectivity, device setup.

Email & Productivity

Account creation, password resets, Outlook/Teams/SharePoint troubleshooting. Migration and license management.

Software & System Troubleshooting

Diagnosing slow PCs, crashes, blue screens, or application errors. Resolving conflicts between OS updates, antivirus, or drivers. Fixing email sync issues, corrupted files, or printing/network access failures.Remote or on-site issue resolution via ticket system

Network & Connectivity Support

Local-area-network (LAN/Wi-Fi) setup and troubleshooting.Router, switch, firewall configuration.Internet outage diagnostics and liaison with ISP.VPN setup for remote workers.

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IT Project Solution

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Our Services

Providing Complete
Professional IT Services

When your tech fails, proximity matters — our Ottawa-based team gets on-site fast, diagnoses smarter, and stands behind every fix in person.

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Trustworthiness & Data Security

“You’re not just giving us your network — you’re trusting us with your business. We treat your data like our own.”

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Technical Competence & Problem-Solving Ability

“One wrong move can shut you down — that’s why we fix it right the first time.”

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Professionalism & Communication

“Tech problems are stressful enough — you deserve clear answers, on time, from people who respect your workspace.”

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Cost Transparency & Predictability

“No surprises, no mystery charges — just honest work and predictable pricing you can plan around.”

Choose IT Support That Earns Your Trust, Not Just Your Business.

Our Ottawa-based technicians are vetted, certified, and accountable. We fix problems right the first time, communicate clearly, show up when we say we will, and price every job transparently — because integrity, skill, professionalism, and honesty aren’t extras, they’re essentials.

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Our Testimonials

Our Client Feedback What
Our Clients Say

Craig Clark

Owner, Senior Technologist

Craig holds multiple IT technical certifications.

Do You Have An Emergency?